Privacy Policy

Green Pest Control (referred to as “we”, “us”, or “our”) respects and is committed to protecting your privacy. This Privacy Policy (referred to as “Policy”) describes the collection, use, and disclosure of the information collected about you when you interact with us and with our products and services, including our website at https://greenpestcontrol.com.my, social media or other pages, or content owned and operated by us (collectively, the “Site”).

By using the Site, you agree to the processing of your Personal Data as described in this Policy. If you do not agree, please do not access or use the Site or provide information to us.

What information do we collect?

We collect different types of information from you, including Personal Data and anonymous data, when you directly provide it to us and automatically as you navigate through the Site using cookies, pixels, or tags.

The following are examples of the types of information that may be collected about you:

• Identification Information. For example, name, postal address, phone number, email address, driver’s license, or governmental identification number.
• Customer Records. For example, records of the products or services you have purchased, obtained, or considered, or educational, professional, or employment-related information.
• Financial Information. For example, debit or credit card information, bank account information, signatures, or billing addresses.
• Correspondence. For example, information provided when you call, email, or write to us, respond to voluntary surveys or feedback requests, or enter a contest or promotion.
• User-Generated Content. For example, content generated by engaging with Green Pest Control’s publicly-facing interactive properties (e.g., social media pages), including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted to such properties (“Public Activities”).
• Internet Activity. For example, browsing history; device information, such as hardware, IP address, operating system version, browser type and settings, or other information about the device used to access the Site.
• Geolocation Information. For example, physical location.

How do we use your information?

• To process your order;
• To execute the payment;
• To provide you with products or services you have requested from us;
• To provide customer service or support;
• To enable you to provide us with feedback, participate in surveys, and contact us, and for us to contact you;
• To administer promotions you enter, such as a contest or giveaway;
• To inform you about our service and product offerings;
• To improve our products, services and contents;
• To provide personalised customer experience;
• To enforce our Terms & Conditions and other contracts;
• For any other purpose with your consent;
• For any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

Do we disclose any information to third parties?

We do not sell, trade, or otherwise transfer our personally identifiable information to third parties. This does not include trusted third parties who we use to support our business. We require these third parties to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your Personal Data to: (i) comply with court orders, laws, or legal process, including to respond to government or regulatory requests; (ii) enforce or apply our Terms & Conditions and other contracts; and/or (iii) if we believe disclosure is necessary or appropriate to protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we use cookies, pixels, or tags?

Yes. We use cookies, pixels, or tags to track your visits and interactions on our website, such as page views and conversions. This helps us analyse data about web page traffic and improve your experience with our Site.

In many cases, the information we collect using cookies, pixels, or tags, and other automatic data collection technologies is used in non-identifiable ways, without any reference to Personal Data. It does not give us access to your computer or any information about you, other than the data you choose to share with us.

Policy Amendments

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date as seen above.

If you have questions or comments about this Policy or our privacy practices, please email us at greenpestcontrolhq@gmail.com.